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Post by oropher987 on Nov 17, 2009 17:05:06 GMT
Is there a way to test the latency of my connection to an HG server or similar server in the same physical location and network? Unlike some other major commercial players, amazon has blocked tools like ping. I can try a few more things, but nothing has changed and I suffer from many out of sync errors. That is the client stays up but mob status doesn't change and new spawns do not show up on the screen. However, the combat log still works. I have lowmode on, hg enhanced on, floaty numbers off, dynamic lights off (was told turning off dynamic lights stops ATI radeon memory leak), opt vfx off, etc. Items that seem to help cause out of sync are bfm spamming brands, malboge/cania, major kickback, or quimath/baatorian boss fights. Many times I see the same graphics replayed (i.e. firebrand going forward & back, arcane illusion epic replaying some of the effects). With some boss fights just a general stopping of action on screen and combat log near the end of the fight when everyone concentrates on the boss and it seems like a lag spike, but the boss goes from wounded to dead There are other symptoms like a tendency to drop connection without any warning when running from boat to almost to the bank (on the docks). Another issue is having to attempt up to 5 times to log into a particular server. I am unsure whether it is meaningful, but when pinging the www.amazon.com some of the time packets get filtered (I know this is cryptic, but it is the only information I got from ping).
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Post by Acaos on Nov 17, 2009 17:24:22 GMT
I attempted to ping the address you posted from from the servers and was unable to ping it. Pinging your school's web server gave me:
Acaos
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Post by oropher987 on Nov 17, 2009 19:31:52 GMT
Ah, I can post machine name for my ISP at home. I work/pretend to do research at school and commute. I know ping is blocked here at the entrance to the school network. I am unsure if it is ok to post my ISP's name here (I play HG at home not at school). Anyhow, I will not be home for about 6 more hours. By the way, I just remembered that my connections seem to be throttled. When trying to send a small file (10-15 MB) using scp over ssh to school I can rarely finish it before the uploading gets below 1Kb/s. I doubt this has anything to do with the school's network since at school I can regularly upload and download massive files in a short period of time (all of CEP gets downloaded in a few minutes or less). HGE updater doesn't seem to work under windows when updating CEP -- downloads get slower after a while and then "get stuck". Wish I was able to try DSL at home rather than cable. The cable companies' commercials about being 10x faster than DSL make me want to vomit -- I don't need the high theoretical bandwith -- following link might be nsfw depending on your position (i.e. www.penny-arcade.com/uploads/2009/05/01/tiamat.jpg)
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Post by oropher987 on Nov 18, 2009 3:08:03 GMT
Reading the man pages for traceroute I found that I could trace to port 80 -- works for www.amazon.com, etc other webservers. Example traceroute (from home) traceroute to www.amazon.com (72.21.207.65), 30 hops max, 40 byte packets 1 192.168.1.1 (192.168.1.1) 1.208 ms 1.673 ms 2.641 ms 2 10.179.64.1 (10.179.64.1) 18.855 ms 22.821 ms 27.792 ms 3 swc04aldlmi-gbe-2-3.aldl.mi.charter.com (96.34.36.16) 29.518 ms 30.467 ms 31.198 ms 4 crr01aldlmi-tge-0-1-0-6.aldl.mi.charter.com (96.34.32.13) 30.659 ms 30.886 ms 31.112 ms 5 * * * 6 64.127.129.9 (64.127.129.9) 43.005 ms 28.668 ms 28.796 ms 7 ash-ten3-2-chi-ten3-6.wvfiber.net (66.216.1.221) 45.678 ms 42.175 ms * 8 equinix02-iad2.amazon.com (206.223.115.35) 58.723 ms 57.664 ms 74.665 ms 9 72.21.197.32 (72.21.197.32) 73.842 ms 74.065 ms 74.288 ms 10 * * * 11 72.21.207.65 (72.21.207.65) 64.694 ms 51.695 ms 45.185 ms I am not necessarily asking the devs to look into this in any great detail, but maybe some pointers on where I might want to start looking could help.
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Post by Acaos on Nov 18, 2009 3:44:02 GMT
I've opened the servers to ping. I'll leave them open for you for a little while so you can try getting some pings.
Other things you could try would be lowering your MTU (it's possible you're on a PPPoE link and the packets NWN is sending are too big).
Acaos
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Post by Acaos on Nov 18, 2009 5:44:52 GMT
I've closed the servers to ping. Please post if you want to try pinging again and we can do some more debugging.
Acaos
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Post by oropher987 on Nov 19, 2009 1:56:47 GMT
Looking up the server IPs using some internet tool places the servers in the Seattle area. I tried both speedtest.net and pingtest.net (beta). I am not that surprised at my nwn issues after the tests. First, out of 3 bandwidth tests the max download rate is abysmal at 0.25 Mb/s (I am paying for a max of 5.0 Mb/s download). The upload is near the max for the connection speed I am paying for (0.9 Mb/s). Second, using pingtest.net one of the times had a major jitter at 235 ms -- most of the time the jitter is around 5-30 ms. 235 ms is aweful. I will try this later using only my PC directly connected to the cable modem, but doubt much will change. Ok, tried this again (pingtest.net) but by loading the page from a new browser tab -- this time massive packet loss . Maybe I should switch to rural wifi (charter is rumored to monitor web access to allow the test sites to perform well, but it seems that they are missing it on the first go for pingtest.net). Finally, I might be hurting myself using openDNS, most likely there is something better. However, I would hope that once a connection was established between my pc and a nwn server that the routes wouldn't change that much -- in the real world there is no such case though and it could be that some of the packets are getting routed through slow charter comm servers. I am wondering if the inconsistent round trip times is the main issue. I do not know the typical bandwidth needed for a boss fight or desert run -- I would hope it is not something like 1.0 Mb/s. However, I do not know the network model used by NWN, but have heard of people using dial up to play. Thanks for your time Acaos. (I doubt I would learn much more from pinging the servers so no need to open them up).
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