HG not playable

[Barra]

Hi peeps!

im having a major problem here..i cant connect to HG...or if i cant connect the game will be very very laggy like beyond playable. I tried other servers and i seem not to have any issue. Upon logging in to gamespy HG ping will always appear as -1 or offline. And when the pings shows 300+ which is the usual ping tht i'll always see, it will take me a very very long time to connect and then the timeout msg appear...any of u have any ideas....i need my daily dosage of HG

Barra

[TJ]

have you tried port forwarding on your router and whatnot?

TJ

[Barra]

ive tried port forwarding...i even tried plugging directly to my modem....still no diff...

[jonuhey]

I would try to install Malwarebytes' Anti-Malware:Malwarebytes and do a complete scan with it. I had some problems last year and this program fixed it for me. Though with me I wasnt able to join any other server, it wasnt only HG, but it doesnt hurt to scan your PC ^^

[Barra]

im running a dualboot of vista and ubuntu 9.10. Ive ran malwarebytes, adaware, spybot, virus scan and do a boot scan of the system and even reformatting but still nothing. the problem is i can play other servers normally but not HG..

[Barra]

this is what i get everytime

[Torin]

When things like this happen to me, I
1) reboot PC + router, modem, whatever
and if that does not helps
2) check the Internet connectivity. There are many browser based checks. Try to find them with "speedchecker + internet". Last time I had issues, my dsl-modem was "near dead" and its hard to notice, but a speed check is a good hint.

[Barra]

done...every equipment is in working order...still no diff...

[Barra]

in HG now....everything is pathetically laggy...moving from one point to the other is taking me ages....it keeps porting me back to my original position

[FunkySwerve]

If this is really only happening to you on HG, then there's likely a problem with the internet at some station between you and our servers, and there's nothing you can do about it (though it'll probably be fixed soonish).

If you're getting this on all servers, there are a number of possiblities. When I had this problem, it was because an automatic windows update had updated my network card's drivers, and rolling them back to an older version fixed it. This can also be caused by antivirus programs, malware, and routers, modems, and other issues.

So, please check again to see if you're able to get other servers at reasonable pings. If not, almost definitely a problem with your computer, modem, or router.

Also, have you been able to connect to HG without problems in the past? If so, when did the problem start, precisely? Did you change anything about your computer setup around that time?

Funky

[the1kobra]

The pings are quite high, or -1. I'd try doing a tracert to one of the servers, and see if that has any useful information attached to it.

[Barra]

traceroute on HUB 1

puckiemania@Blackbox-Mini:~$ traceroute 174.129.216.110:5121
174.129.216.110:5121: Name or service not known
Cannot handle "host" cmdline arg `174.129.216.110:5121' on position 1 (argc 1)
puckiemania@Blackbox-Mini:~$ traceroute 174.129.216.110
traceroute to 174.129.216.110 (174.129.216.110), 30 hops max, 60 byte packets
1 192.168.1.1 (192.168.1.1) 1.732 ms 2.621 ms 3.284 ms
2 cm1.epsilon120.maxonline.com.sg (222.164.120.1) 27.393 ms 31.269 ms 37.813 ms
3 172.20.37.1 (172.20.37.1) 39.049 ms 39.664 ms 40.012 ms
4 172.26.37.1 (172.26.37.1) 41.237 ms 41.423 ms 41.777 ms
5 172.20.7.22 (172.20.7.22) 42.994 ms 44.466 ms 44.448 ms
6 172.20.7.42 (172.20.7.42) 43.634 ms 18.897 ms 43.894 ms
7 203.116.17.65 (203.116.17.65) 48.653 ms 48.999 ms 49.353 ms
8 anutsi10.starhub.net.sg (203.118.3.162) 47.287 ms 48.096 ms 47.709 ms
9 so-7-0-1.edge6.SanJose1.Level3.net (4.53.22.1) 250.211 ms 250.972 ms 251.166 ms
10 vlan79.csw2.SanJose1.Level3.net (4.68.18.126) 253.687 ms vlan89.csw3.SanJose1.Level3.net (4.68.18.190) 251.604 ms vlan99.csw4.SanJose1.Level3.net (4.68.18.254) 252.362 ms
11 ae-64-64.ebr4.SanJose1.Level3.net (4.69.134.241) 258.060 ms 258.432 ms ae-74-74.ebr4.SanJose1.Level3.net (4.69.134.245) 256.820 ms
12 ae-2-2.ebr4.NewYork1.Level3.net (4.69.135.186) 296.417 ms 316.869 ms 317.237 ms
13 ae-74-74.csw2.NewYork1.Level3.net (4.69.134.118) 318.257 ms ae-84-84.csw3.NewYork1.Level3.net (4.69.134.122) 317.775 ms ae-94-94.csw4.NewYork1.Level3.net (4.69.134.126) 318.691 ms
14 ae-91-91.ebr1.NewYork1.Level3.net (4.69.134.77) 297.880 ms ae-81-81.ebr1.NewYork1.Level3.net (4.69.134.73) 299.003 ms ae-61-61.ebr1.NewYork1.Level3.net (4.69.134.65) 298.505 ms
15 ae-3-3.ebr4.Washington1.Level3.net (4.69.132.93) 300.157 ms 300.488 ms 299.756 ms
16 ae-94-94.csw4.Washington1.Level3.net (4.69.134.190) 300.935 ms ae-74-74.csw2.Washington1.Level3.net (4.69.134.182) 305.887 ms 305.329 ms
17 ae-4-99.edge1.Washington1.Level3.net (4.68.17.208) 301.671 ms ae-3-89.edge1.Washington1.Level3.net (4.68.17.144) 302.111 ms ae-1-69.edge1.Washington1.Level3.net (4.68.17.16) 299.546 ms
18 * * *
19 72.21.199.38 (72.21.199.38) 315.530 ms 298.502 ms 302.557 ms
20 72.21.222.147 (72.21.222.147) 308.203 ms 308.823 ms 309.159 ms
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

[Barra]

the problem started abt last month(march) if im not wrong...2wks ago i tot switching to ubuntu might solve the prob but it only solve my graphical lag...i didnt touch my modem or router...and im the only one who can access it...btw ive tried it on other pc its still the same....well i think its my isp thts giving the problem but im not sure

[FunkySwerve]

Looks like there might be a problem at step 18. Steps 21 and beyond are quite normal, though, as the server's host is firewalled.

Past that, I can't help more until you answer my questions.

Funky

[Acaos]

You might want to check the Client Port setting in your nwnplayer.ini. Try changing it to a different port (for example, 5152).

Acaos