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Post by johannhowitzer on Nov 9, 2010 1:03:55 GMT
Just reinstalled game, updates, CEP, HG Enhanced, then tried to log in, got "CD Key authetication denied."
Account name is johannhowitzer - if you could just clear it, that'd be great. Looks like all my old characters are gone, which isn't a problem since I was sort of thinking of starting over anyway, especially since there's so much new stuff since I've been gone.
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Post by Balduvard on Nov 9, 2010 9:52:02 GMT
Note, your account may be johann_howitzer. We do not delete characters that are inactive.
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Post by Torin on Nov 9, 2010 9:53:02 GMT
Welcome back!
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Post by ilovedietpepsi on Nov 9, 2010 10:09:09 GMT
you must have been using a set of CDKey that differs from the one you created your account.
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Post by FunkySwerve on Nov 9, 2010 10:17:03 GMT
Your account has been cleared to accept a new key. You did give the correct playername - that is to say, there IS an account under that name. We do not, however, do vault wipes, so your characters will still be there - just under whatever login you used when you created them - if they're not under johannhowitzer, that's because you made them with another account - likely the one baldy suggests:
| ~ | ~ | PlayernameKeyjohann_howitzer | (edit)| 0 | 2006-12-26 05:23:13 | +--------+----------------+------------------------------+----------+--------+---------------------+
Funky
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Post by johannhowitzer on Nov 9, 2010 21:58:18 GMT
OK, yeah - the underscore was missing! I started a new account and leveled a sorcerer to 8, then noticed that my transfer bank chests miraculously held some fairly valuable items...
I knew you didn't purposefully delete stuff, I just said they were "gone" - I didn't see any on login. In my mind, the cause was likely accidental, like a new system that mixed up some things in the transfer or whatever - turns out the accident was mine. Thanks for clearing it up!
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