|
Post by FunkySwerve on Mar 1, 2012 5:38:52 GMT
I see no Olarus in the DB. Did you play under another account? Well shoot, that makes it tough. Can you try Tarvalon? Could be under that one. How about YOU try accounts until you find the one with your characters in it, and THEN we swap the account to a new key, if in fact you get booted when you attempt login with one of them, or your wallet or bank accounts are empty. Go Fish, this is not. Alternatively, if you can remember one of your character's names, we can look it up that way. Funky
|
|
|
Post by olarus on Mar 1, 2012 15:28:04 GMT
Hey funky,
I'm happy to help out however I can here and in fact tried extensively to login last night and find my account. However, I always received a could not connect to master server error when I tried to login, but could still proceed to select a server. When I chose higher ground, nothing was listed for characters on any of the login username/password combinations I tried. I assumed that was because I had the incorrect keys, but it seems I was mistaken if I could have looked/ this up. Just so I know, at what point in the will I know I've hit the correct username/password? I thought it would have been right away when I tried to login, but it just seems to let me in with any username/password combination.
Thanks in advance for any help!
|
|
|
Post by FunkySwerve on Mar 1, 2012 15:37:57 GMT
The Master Server is down all the time now, probably permanently. Your password is irrelevant now - it's never checked - this is one reason why we have a seperate ingame password setup, but that won't affect you in finding the right account. only in successfully logging in with it.
You'll know you have the right account when your characters show up in the list when you initially log in (before actually choosing one to play).
If you have no luck trying that, we CAN play 'Go Fish' with character names to finf your account name, if you remember any of those, or even a part of one, though we prefer you to try other methods first. Hunting for character names is done in our database, and is pretty straightforward, but it requires dev time. Playernames, you can hunt on your own time, at least.
Sorry if my last reply sounded a touch snappy - broke my collarbone yesterday.
F
|
|
|
Post by Werehound Silverfang on Mar 1, 2012 15:39:50 GMT
Try Tarvalon2, please.
|
|
|
Post by olarus on Mar 1, 2012 18:46:50 GMT
That one did it! Found all my old chars. Tried to login and got a CD-key authentication error...can you reset this account please? Thanks! Funky - No problem, we all have those days. I really appreciate the help and explanation, and sorry to hear about your collarbone. That sucks! Hope recovery goes quickly.
|
|
|
Post by Werehound Silverfang on Mar 1, 2012 20:01:57 GMT
You should now be able to sign in.
|
|
|
Post by luzterin on Apr 20, 2012 7:04:33 GMT
I dont know if i should post this on this tread or do a new one but .. I have not been playing for ears but i finaly got tired and wanted to play something good .. so after dusting off my nwn box set i instaled it delt with all the windows 7 issues ( including flickering screen and all the others) downloaded and spend lots of time installing patches and what not, i log into the server vault and see a lvl 1 cleric (fair enouph i dont think i played on this server) but when i hit play it tell me "CD key autentication denied." I dont know why since the cd key is right from my box set and i dont recall ever using another .. but can you help pls i want to join and have fun
|
|
|
Post by luzterin on Apr 22, 2012 12:34:42 GMT
Can i get a reply please Or what if i make a new acc ? is that possible ? and how .. i dont need realy the lvl 1 cleric that i saw when i loged in the vault
|
|
|
Post by Yojimbo on Apr 22, 2012 15:45:42 GMT
Your key might be one that is public now and blocked though the only key I know to be blocked is the GOG default key. If you try and make a new toon on there does that also result in a boot?
|
|
|
Post by luzterin on Apr 22, 2012 19:17:03 GMT
Same thing with the new hero .. btw i also have some preformances issues on my win 7 64 bit .. is there anything i can do to boot it ? i played around with the anti allising and stuff and it got a bit better .. but still it was better on my old system
|
|
|
Post by evilkittenofdoom on Apr 22, 2012 19:32:10 GMT
Just out of curiosity, are you running it as an administrator? That solved most, if not all, of my problems.
The CD key things I'm not sure about, but if you had a level 1 cleric on your vault, you may just need it reset as you may have logged in on another CD key at the time.
|
|
|
Post by luzterin on Apr 23, 2012 5:45:28 GMT
So .. how do i reset it ?? i would do that is a second it if will fix it
|
|
|
Post by olarus on Jul 14, 2012 21:51:44 GMT
Hey guys - I just got a new machine and am getting this same error message again (using the same CD Keys GOG sent me the first time), can you please reset the account 'Tarvalon2'? Thanks!
|
|
|
Post by Werehound Silverfang on Jul 15, 2012 0:08:06 GMT
Done.
|
|
|
Post by olarus on Jul 15, 2012 1:38:31 GMT
Thank you! I'm in
|
|