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Post by rhansen on Feb 17, 2014 15:52:10 GMT
A friends (bilbo68) hard drive crashed and he cannot find his nwn cd keys. I currently have him set up on my spare acct (Griwan753) that I also share with thenut68 (he dual boxes sometimes). I wanted to ask if it is possible to retrieve the bilbo68 keys on your end? If not I'm sure I can scrounge up another set of keys.
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Post by Werehound Silverfang on Feb 17, 2014 17:05:40 GMT
No; as HG can only record the public keys (8 Chars long) and not the private keys.
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Post by rhansen on Feb 17, 2014 17:16:30 GMT
kk, thanks for the quick reply.
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Post by FunkySwerve on Feb 17, 2014 19:28:49 GMT
If you need any further help please let me know. Were, thanks for fielding this.
Funky
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Post by Werehound Silverfang on Feb 17, 2014 21:38:30 GMT
A friends (bilbo68) hard drive crashed and he cannot find his nwn cd keys. I currently have him set up on my spare acct (Griwan753) that I also share with thenut68 (he dual boxes sometimes). I wanted to ask if it is possible to retrieve the bilbo68 keys on your end? If not I'm sure I can scrounge up another set of keys. As Funky said, post again if you need help in the future. He'll likely need to request to add the new keys to his account, and WCS, transfer of valuables. Just a heads up.
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Post by rhansen on Feb 18, 2014 22:36:35 GMT
^^ exactly, just need the new keys first.
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Post by rhansen on Mar 9, 2014 18:48:09 GMT
new keys acquired, created new account "bilbo682". please merge the bilbo68 and bilbo682 accounts, thanks.
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Post by FunkySwerve on Mar 9, 2014 19:44:56 GMT
We don't do account merges in situations like this, as they take an undue amount of time. Both accounts can now be accessed by both keys.
Funky
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Post by rhansen on Mar 9, 2014 20:54:16 GMT
that will work and thanks again
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Post by rhansen on Mar 10, 2014 12:38:04 GMT
Bilbo was reporting that his bankchests were not accessible last night. Wanted to ask to have his wallet/bankchests transfereed to the new keys please.
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Post by FunkySwerve on Mar 10, 2014 21:11:25 GMT
Taken care of.
Funky
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