I played here for a bit around 2011-2012, but took a break for various reasons. I'm interested in coming back. I do not have any of my old toons available when I log in, though. Would it be possible to pull them out of the archives?
No that will not make a difference, characters are tied to your login name so the usual reason for them not showing up is a difference between actual and what you're typing in. You could try doing a direct login to the servers through the NWN interface but I suspect that won't change anything. As I've been here at least as long as 2009 my characters from that era are still available to me.
They are the same CD-keys. I must have had a different account name. Any way to find out if I had a different account name tied to my email address? … hmm... that doesn't make sense either, because there was nothing with an email address to log in. I will keep trying different names that may have been the one I used, but I was quite sure I used the same name as the one for this bb. Thanks for all the replies everyone!
After some testing, I have discovered that even with the exact same player name that I used to create a new toon yesterday, I cannot consistently get him to show up in the character list. Most times I log in (with the same name) the newest character doesn't even show up. I should also note that when I type in my player name and password, I get a message that tells me that I "could not connect to the master server, and some multiplayer services will be unavailable". Is that normal?