Problems with Neverwinter Vault

[Gondy]

Hey I hope someone can help me... I created an account on the Bioware website so that I could vote for Higher Ground, then was told it was in the Neverwinter Vault. When I arrived at the Vault I had to register an account, but after I filled out all my information I hit the Register button and it directed me to another page that had a box at the top reading...

[Error has occured]
[I'm sorry, but based on the information provided we are unable to process your registration]

does anyone know what might be wrong?

[dodrudon]

No idea, but seeing as this is a problem with NWVault and not with HG, you're probably better off contacting them then trying to get help here.

[Gondy]

Yeah I posted there first, but figured someone here was bound to have the same problem when going in to vote for hg