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Post by Trazik on Apr 30, 2008 15:21:07 GMT
Server 118 has been offline for more than 1 hour. Server 113 is currently offline, but it is not clear to me if it is stuck in a reset loop or something.
It's a bit of a stretch on my part, but it kind of looks like the reset script is not quite working properly.
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Post by Acaos on Apr 30, 2008 15:37:42 GMT
This is caused by a biobug which is exacerbated by certain types of network issue on the client side. What happens is a player logs out and the server does not detect it properly, and hence it cannot completely shut down.
We know who is causing it this time and I am going to try to have the DMs track him or her down to fix it.
Oh, and I reset 113 and 118.
Acaos
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Post by Trazik on May 1, 2008 5:20:55 GMT
Well, it looks like it has happened again ... servers 112, 113, 117 and 118.
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Post by FunkySwerve on May 1, 2008 6:56:38 GMT
I reset them all, thank you. Funky
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Post by Acaos on May 1, 2008 8:10:15 GMT
If you know the player whose playername is 'Hooked on Phonics', he needs to fix whatever his router or network problem is. He is causing these server hangs. He has not answered any DM communications in-game.
If he doesn't get this fixed Real Soon we will probably have to take drastic measures.
Acaos
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Post by hooked on May 1, 2008 15:03:11 GMT
Im so sorry about this, ive only just realised people are trying to get hold of me. I Pm'd Acaos. I have no idea what could be causing this, as im not at home and dont have access to the router as its my girlfreinds brothers (wireless). If theres anything i can do on my side to sort this im obliged to do so, and am really sorry! If it cant ill just stop playing till i get home.
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Post by ladyq on May 1, 2008 19:49:16 GMT
A few of the servers just went down again in the same fashion as yesterday - 2 3 6 and 8 currently (appeared to be resetting, and never came back)
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Post by hooked on May 1, 2008 20:34:38 GMT
This wasnt my fault this time. I havnt logged on since i spoke to an Acaos earlier. Ive been checking to see if the servers are up, but havnt logged onto any of them. But have noticed that they are up and down.
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Post by diemex on May 1, 2008 21:30:14 GMT
I just got home and all servers appear to be offline.
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Post by FunkySwerve on May 1, 2008 21:47:32 GMT
We're bringing them all back up now.
Thanks for your patience, just a minor issue with the database that stopped it in its tracks.
Funky
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Post by FunkySwerve on May 1, 2008 22:29:24 GMT
Scratch that, still working on it.
Funky
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Post by Acaos on May 2, 2008 0:25:54 GMT
Today's extended downtime was a combination of database index corruption (no data loss - the index just got corrupted) plus one of the files in our NWN installation got corrupted and had to be replaced. We're not aware of any actual loss (other than, of course, your valuable playing time).
Sorry for the inconvenience.
On the bright side, the extended downtime gave me an opportunity to confer with our sysadmin and I'm putting in a tweak to our server config that might help to reduce lag. I also put in a potential fix for the hang-on-reset problem we've been experiencing. Oh, and I named all the servers 117, because that's more fun. ;D
(The everything-being-called-117 should be fixed after a reset).
Acaos
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Post by Egg on May 2, 2008 7:09:20 GMT
Nice! Cheers 'o magical elves behind the scenes'.
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Post by diemex on May 2, 2008 13:03:09 GMT
Related or not...unsure.....
But I made a purchase from Auction Chest on 117 for 110m (yukio subrace) And unless I am mistaken it does not appear that the money come out of my xfer account.
I won the auction on 30th APR and first available pickup would be the resest right after the extended downtime. Which is why I think maybe something went screwy.
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Post by Trazik on May 24, 2008 19:06:32 GMT
It looks like server 114 may be hung up at the moment. It has been up for over 14 hours with not enough people online to get delaying the reset.
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