Chest Empty

[somes]

On September 8th, I went to the bank and saw that my transfer chest was completely empty, items that took me a long time to earn . My items in storage chests are still there, I usually leave stuff that will be used by future characters in the transfer chest, then put them on the storage of their own. I have no seperate CD Keys, and I don't remember putting any stackable items in the bank. I didn't leave any chests open neither. I kept re-logging into different characters and server, pretty much I tried everything but the transfer chest was empty. I don't how it really works here, I some of the stuff that were in there if it could be given back to me.

P.S. The items in Transfer chest were left for months

Characters played during the time: Something Holy, Lynslayer (The only two I have that I'm playing)

[FunkySwerve]

When did you last see the items? I have to find the storage listring in our logs to verify.
Thanks,
Funky

[somes]

I don't quite remember. I came back from my summer break and started playing about the last week in August. I think I opened it in September 1st when I saw it full and a few days after.

[somes]

Can someone look into this please? Now I'm sure it was between September 1st- September 4th the last time I checked the chest.

[FunkySwerve]

Sorry, without a solid date to go on, it's too much effort to verify. If it wasn't a loss caused by a crash, I can pretty well guarantee that you either moved them out of the chest at somepoint yourself, or you ignored a not-saved message.
Funky